2022 Handover Checklist Handover to Support

Project Description

Sample of Handover to Support checklist

Documents

No documents at this time.

Project Progress

89%

1. Assessment Complete 100% Tasks 3 / 3 Comments

100%

3 of 3 completedTasks

  • Service Design reviewed and agreed
  • Non Functional Requirements understood
  • Test plan produced

2. Knowledge Transfer Complete 75% Tasks 3 / 4 Comments

75%

3 of 4 completedTasks

  • Level 1 Support Training completed
  • Level 2 Support training completed
  • Documented operational processes completed
  • End to End Ticket flow tested and agreed